Cookies Policy

Introduction

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our privacy policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Our Website

This website is operated by City Legal Services Limited trading as City Legal Solicitors. We are a law firm that provides legal services to both individuals and businesses. For more information, please see www.citylegalsolicitors.co.uk/about-us.

This cookie policy only relates to your use of our website www.citylegalsolicitors.co.uk. Throughout our website we may link to other websites owned and operated by certain trusted third parties to provide you helpful information. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users and offer you customised service. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Types of cookies

Session cookies: these cookies remain in your browser during your browser session only, i.e. until you leave the website.

Persistent cookies: these cookies remain in your browser for a set period of time after the browser session (unless deleted by you).

Categories of cookies

Strictly Necessary Cookies

These cookies are fundamental to website functionality and cannot be switched off without blocking features on the site. They are usually set in response to your actions on the site, such as filling in forms, setting preferences, or logging in.

Performance Cookies

These cookies allow us to gather analytics to improve the performance and functionality of our site. These analytics can include measurements on the popularity of a page, common patterns of how people browse around the site, and how frequently a certain feature is used. We usually aggregate the data for review but in some cases, we may collect information on content you have viewed in order to understand what interests you most.

Customization cookies

These cookies help us to understand how effective our marketing campaigns are, and enhance your online experiences with City Legal with customization.

Advertising cookies

City Legal may present ads to you on sites that are not owned or operated by City Legal to promote our services, articles or events. The cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing. These advertisements are solely intended to make you aware of relevant City Legal promotions. City Legal does not sell your data to any third parties. Please see our privacy policy for more details.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent To Use Cookies And Changing Settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested to ensure the correct and secure functioning of our services. You cannot opt out of receiving these cookies.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by using our cookies management tool. You can also use your browser settings to accept or reject some or all cookies (for example, blocking all third-party cookies) by adjusting your browser settings. To do this, follow the instructions provided by your browser (usually located within the “Help,” “Tools,” or “Edit” settings). Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third-party applications which you can add to your browser to block or manage cookies. It may be necessary to refresh the page for the updated settings to take effect.

Our Use Of Cookies

We use third-party advertising and analytics tools to help us measure traffic and usage trends for the Service and to share offers with individuals who may be interested in our Services. The Services primarily use the following advertising and/or analytical tools, for which we include relevant privacy information and opt-out options:

The table below provides more information about the cookies we use and why:

CookieDomainDescriptionDurationType
_gd*.citylegalsolicitors.co.ukGoogle sets this cookie to allow the use of Google Analytics service for anonymous visitor tracking on the website. Google Analytics is used to compile reports and improve the site.less than a minuteAnalytics
uesignsalesiq.zohopublic.euZoho sets this cookie for the Visitor Live Chat.1 monthFunctional
_fbp.citylegalsolicitors.co.ukFacebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.3 monthsAnalytics
siqlsdbcitylegalsolicitors.co.ukZoho sets this cookie to generate a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.neverAnalytics
utsdbcitylegalsolicitors.co.ukZoho SalesIQ sets this cookie to register data on visitor’s website behaviour.NeverAnalytics
b3e783bb62salesiq.zoho.euThis cookie is set by the provider Zoho. This cookie is used for collecting information on user interaction with the web-campaign content. This cookie helps the website owners to promote products and events on the CRM-campaign-platform.SessionAdvertisement

Third Party Access To Cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How To Turn Off All Cookies And Consequences

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How To Contact Us

Please contact Adarsh Girijadevi, our Data Protection Officer, if you have any questions about this cookie policy or the information, we hold about you. If you wish to contact us, please send an email to compliance@citylegalsolicitors.co.uk or write to City Legal Solicitors, 22 Peterborough Road, Harrow, HA1 2BQ or call 020 8175 4000.

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).

Changes To This Policy

This policy was published on 10 October 2022 and last updated on 07 December 2023.

We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavour to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective, but will not be liable for any failure to do so. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your acceptance to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Service.

© City Legal Solicitors. Authorised and Regulated by the Solicitors Regulation Authority SRA no: 834730

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